Localiza | Rent a Car Brazil

The car is delivered with a full tank of fuel and must be returned the same way.

If you prefer, you can use our refueling service, which includes a convenience fee added to the cost of the fuel used.

If the vehicle is returned with an incomplete tank, a convenience fee of R$59.95 will be charged, in addition to the proportional cost of the missing fuel based on the price in the state of return.

If during your rental there is an accident resulting in total loss, theft, robbery, or fire, a full tank of fuel will be charged regardless of the tank level at the time of the incident.

Localiza recommends refueling with ethanol – it’s the more sustainable choice!

You can install accessories like alarms and window tinting; however, these costs are not covered by Localiza. Additionally, when returning the car, it must be free of these items to avoid any extra charges.

The daily rental period lasts 24 hours, so the car should be returned at the end of the 24-hour period of the last rental day, respecting the branch’s operating hours.

However, we offer a Grace Period for returns, giving you more peace of mind to handle any unexpected situations during your trip.

Yes, but returning the car earlier than planned can change the daily rate. This happens because when you make a reservation, we offer a rate based on the full rental period you specified – after all, the car has been reserved for you, so we can’t rent it to anyone else.

But don’t worry, we understand that plans can change! If you want to estimate the costs of an early return, please contact Customer Service via WhatsApp

Reminder: the calculation for the return amount may vary depending on the car’s cleanliness, fuel tank level, and overall condition.

Yes! However, we charge an additional fee called the Return Fee, which can vary based on distance, city, and car group. At the time of your reservation, the fees are automatically calculated using the pick-up and drop-off branch information.

Yes. On the return day, we offer an additional 3-hour grace period for our Green Loyalty customers (or those making their first rental).

If you are a corporate customer or have reservations made through partner websites, travel agencies, or insurance companies, you also benefit from this.

For Gold and Platinum Loyalty customers, the grace period is 4 hours. Just make sure to check the operating hours of the agency to which you will return the car.

No. The pick-up time remains unchanged and follows the schedule in your reservation. The 3-hour grace period only applies to the car return.

No. This perk cannot be exchanged for discounts or carried over to the next day.

Yes. If you return the car after the grace period, we will charge 80% of a daily rate (plus the full cost of any protections you have purchased).

If you exceed 5 hours, we will charge the full amount of a daily rate.

Yes. If you exceed the grace period and not place a request for a contract extension, we will charge the according overtime fees.